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Store Policies
Accepted Methods of Payment. We accept Paypal, Visa, Mastercard, American Express and Discover.
Shipping Time. The time needed to ship merchandise will vary depending on the shipment's location and the particular time of year. Customers should expect a 3-10 business day delivery time.
Shipping Methods. Merchandise will be shipped using Ground Service where possible. In addition, most items will be shipped directly from the supplier to the customers, when the payment is received. There is a rare possibility of an out-of-stock situation. In this case we will offer full refunds.
Return Policy. Please email me at support@airsoftgunstoday.com, and I will give you further information on return policy.
No returns will be accepted without an RMA number. Products purchased within 30 days of receipt may be returned. To obtain and RMA number, please contact us by phone or email. To issue an RMA for the items to be returned, the reason for return and whether it will be for refund or replacement is needed. Deductions of restocking fees and associated shipping costs are applicable to all return shipments. Shipping costs relating to returns are not reimbursed by Pyramyd Air/Air Venturi.
- Defective product must be in original factory carton with all original packing materials.
- All miscellaneous materials such as manuals, accessories and optics must be returned. If any of these materials are missing, your account will be billed accordingly.
- All of our airsoft guns have a 30-day warranty unless otherwise noted.
It could change depending on product, so contact support@airsoftgunstoday.com with any questions first.
Additional Details:
1. The five boroughs of New York City (Manhattan, Brooklyn, Bronx, Queens and Staten Island). The zip codes pertaining to these boroughs are: 100xx-104xx, 111xx, 112xx-114xx, and 116xx). Within these zip codes, we are unable to ship air rifles and pistols that shoot metal ammunition. We are also unable to ship blank guns to these zip codes. We are not permitted to ship wrist-braced slingshots to New York State.
2. New Jersey - We are not permitted to ship airguns to New Jersey. Residents of New Jersey can buy BB guns from us through a designated local gun store after acquiring an Airgun Permit. New Jersey law states that a firearm is any handgun, rifle, shotgun, air gun, gas gun, machine gun, or any gun. We are not permitted to ship slingshots anywhere in New Jersey.
3. Washington DC - Unable to ship any type of airgun to residents of Washington DC.
4. Illinois - Unable to ship airguns that shoot 700 fps or higher to anywhere in the state. Unable to ship airguns with a caliber
size over 0.18. Unable to ship any type of airgun to Chicago, IL. Unable to ship blank guns to Chicago, IL.
5. Rhode Island - Unable to ship slingshots to Rhode Island.
6. Virginia - Unable to ship blank guns to Virginia. Unable to ship slingshots to Falls Church, VA.
7. Delaware - Unable to ship slingshots to Dover & Wilmington.
8. Florida - Unable to ship slingshots to St. Augustine.
9. Massachusetts - Unable to ship slingshots to Massachusetts.
10. Minnesota - Unable to ship slingshots to Duluth.
11. South Carolina - Unable to ship slingshots to Charleston.
12. Tennessee - Unable to ship slingshots to Knoxville.
13. Utah - Unable to ship slingshots to Salt Lake County.
14. Residents of Michigan may purchase anything on our site except for pellet guns or BB guns measuring 30 inches or less (overall length). These guns are regulated by Michigan as firearms and require a concealed gun permit or a Michigan state license to purchase a pistol. Blank guns and airsoft guns are NOT included in this restriction regardless of length. They may be purchased without any permit or license.
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